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What
is e-commerce?
What
is e-commerce?
Why
do we need an e-commerce website?
According to Ernst & Young, the accountants and business consultants, some £695 million was spent buying gifts from Internet retailers over the 1999 festive period - up from £230 million in 1998! According to research firm Jupiter Communications UK e-commerce is set for even rapid growth! Currently over 18 million UK users use the Internet, with more than 11,000 new users going online every day! This figure is increasing every week, due to the new digital TV services allowing easy Internet access to all UK TV viewers from the comfort of their sofas! For YOUR business to benefit from this trend, your business MUST have an e-commerce website today! What
is eWebsite?
eShowcase is our advanced Internet e-commerce website tool developed especially for UK Small & Medium Enterprises (SME's) like YOU. eWebsite makes it easy for YOU to get your services or products (with photos) on the Internet - without the need for computer experts, computer know-how or specialised computer tools. With eWebsite you can have your products up on the Internet in minutes. Only eWebsite, allows YOU complete control of your Internet, marketing strategies. From start to finish... Increase
YOUR
Sales !
Is
eWebsite flexible enough to meet our needs?
Will
eWebsite be powerful enough for our business?
Customers who see your services/product listings can automatically send you e-mail from any eWebsite page, and that e-mail can be in the form of an inquiry, bid or purchase order. (Automatic e-mail forms are built into eWebsite). With eWebsite you can add, update and delete service/product listings from your Internet website instantly - again through a simple point and click menu system. No programming knowledge is required ! How
difficult is it to install the eWebsite software?
This way we make sure that your eWebsite is fully functional from day one! What
type of computer do we need to run eWebsite?
What
do we need to run eWebsite?
What
additional software do we need to buy?
You only need access to the Internet! Will
eWebsite tie into our other software systems?
We have accordingly optimised our eWebsite software and web hosting service, to be fast, painless and very inexpensive. The UK Ecommerce Centre will be very happy, to work closely with those successful customers, who later wish to integrate inventory and in-house systems with their Internet websites. What
computer skills do we need for eWebsite?
Do
we need to know how to design or create web pages?
All
you have to do is fill in simple templates, which are as easy as filling
in an on screen form, with the information
The eWebsite software automatically designs, creates and transfers your eWebsite pages to our Internet computers! What
do HTML & FTP mean?
FTP (File Transfer Protocol) is a computer language used to transfer web pages and pictures around the Internet. Do
we have to learn HTML & FTP to maintain our eWebsite?
What
will our eWebsite contain?
Will
we get a User Guide with our eWebsite?
Can
our eWebsite be changed by anyone else?
We issue you with an initial username and password. You MUST change these as soon as you receive them, so that only YOU know them. Can
we change our username and password?
On installation of your eWebsite, we issue you with an initial username and password. You MUST change these as soon as you receive them, so that only YOU know them. What
if we forget our username and password?
However, it is always a good idea to record your eWebsite's security username and password in a safe place. Please Contact Us if you need them reset. How
easy is eWebsite to use?
All features within eWebsite are activated via a simple administration menu and most tasks are basic point and click operations. No programming knowledge is required ! Most users find eWebsite so easy, they don't even need to read the online User Guide we supply! Why
should we change our eWebsite?
Normally, once websites have been developed at great expense, they are left unchanged due to the difficult and even more costlier task of having them changed my the original external consultants! With eWebsite you can make changes as often as you like, 24 hours a day, 7 days a week - FREE of charge ! Remember, NO more delays and NO more fees to expensive external consultants EVER ! How
often can we change our eWebsite?
YOU have TOTAL CONTROL over your eWebsite! Most of the changes can be made in minutes! Remember, NO more delays and NO more fees to expensive external consultants EVER ! How
much will it cost us to make changes to our eWebsite?
Can
we only modify our eWebsite from the office computer?
In fact, you could start making some urgent changes on your home computer in the evening, leaving the rest to be done on your office computer in the next day. If you had a really good idea, you could even make changes to your eWebsite while on holiday in Hawaii! Can
our New York office update our eWebsite?
So you can make changes to your eWebsite from any computer in the world - as long as it has access to the Interent! However, you will have to share your secure username and password with the overseas office - so, you could be compromising the security of your eWebsite. Also, you would have to co-ordinate all major changes, in order to keep your eWebsite looking professional. How
long will it take for our eWebsite changes to be seen on the Internet?
So we strongly recommend that you plan your eWebsite changes before hand - unless you want everyone on the Internet to see your mistakes! Can
we have pictures on our eWebsite?
The number of listing pages stated for each eWebsite package, are based on a single picture per listing page - with each picture size being 10KB or less. However, the number of service/product listings pages available per eWebsite package, will decrease by half if you use two pictures. How
difficult is it to put pictures onto our eWebsite?
Our eWebsite software will automatically transfer the pictures from your computer to the Internet, without you having to worry about learning FTP or any file transfer rules. eWebsite handles everything for you. You just select the picture file and eWebsite puts it on the Internet for you in seconds! How
do we get pictures for our eWebsite?
Which
digital camera can we use for our eWebsite pictures?
The Mavica FD-73 captures pictures directly onto a floppy disk. There are a number of settings, but the one we like is the "email" setting. Using the "email" setting, you can take a picture in two sizes:
Can
we use a scanner for our eWebsite pictures?
Once you have scanned the pictures onto your computer's hard disk, we strongly recommend, that you reduce the size of your pictures to be 10KB or less. The number of listing pages stated for each eWebsite package, are based on a single picture per listing page - with each picture size being 10KB or less. This can be done by using a shareware picture compression software such as WebGraphics Optimizer. What
is the recommended size of pictures to use on our eWebsite?
The number of listing pages stated for each eWebsite package, are based on a single picture per listing page - with each picture size being 10KB or less. We also strongly recommend that you re-size your pictures to be 320 x 240 pixels or less - this will allow 2 photos to be viewed easily with the most common computer screens resolution of 640 x 480. How
many pictures can we put on our eWebsite pages?
If your pictures are the recommended size and you use 1 picture per page, your eWebsite should have the number of listing pages stated in the eWebsite package description. The number of listing pages stated for each eWebsite package, are based on a single picture per listing page - with each picture size being 10KB or less. If you use pictures which are bigger that the recommened size or you use 2 pictures per page, your eWebsite will have approximately half the listing pages stated in the eWebsite package desctiption. If you use pictures of varying sizes, put 1 picture on some pages and 2 on others, the number of listing pages your eWebsite has will be somewhere in between. Can
we have product categories on our eWebsite?
There is NO limit to the number of categories you can create. Product listings will be displayed by category. How
many product listing pages will our eWebsite have?
The number of listing pages stated for each eWebsite package, are based on a single picture per listing page - with each picture size being 10KB or less. However, if you differ from the recommended quantity and size, the number of listing pages will vary accordingly. Do
we have to put pictures onto our eWebsite?
How
much text can we have on our eWebsite?
Your Home page should have say 1 or 2 paragraphs about WHY visitors should order your services or products and why they should order them NOW (e.g. you could offer a FREE bonus gift with every order this month). The Contact US and Site Search pages contain forms and so don't need a lot of text. The About Us page should contain more text; this is where you can tell your visitors how good your business is, etc. Will
our eWebsite have any graphics?
Can
we use our existing logo on our eWebsite?
If you want, we can also design your logo for you. We
don't have a formal business logo. Is this a problem?
Will
our eWebsite have animations or frames?
Glitzy graphics and lots of animation were popular with webmasters a few years ago. Since then they have realised that the visitors were not waiting for the graphics to load (the more complicated the graphic is, the longer it takes to display on your web page). They were clicking off impatiently and going to a website that was faster. Your pages MUST display within 10 seconds ! Frames are NOT used because search engines can NOT index pages with frames. That is why our eWebsites do NOT use fancy graphics or forms. Instead they are design to be easy to navigate and load fast. Will
our eWebsite have forms?
A built in e-mail form for your Contact Us "MAIN" page and a built in search engine form for your Site Search "MAIN" page. Can
we take credit card orders on the Internet?
You will be able to take credit card orders online from day one ! Your customers simply fill in the form and submit it (by clicking a button). The order information will be sent to you via encrypted e-mail directly to your existing email account and the customer will get a "Thank You" e-mail confirming the order details. You can then process the credit card information as you do today. Can
we take credit card payments online?
These features can be added by you, using your own merchant accounts for processing the customers credit cards. The UK Ecommerce Centre does NOT participate in the actual transactions in any way! Each eWebsite DOES include a Secure Order Form (using SSL), which enable you to take your customers credit card details SECURLY. The credit card details are then forwarded to you via encrypted e-mail, to process as you process credit cards today. How
difficult is it to update our Secure Order Form?
Every time you add, delete or update any service or products listing details (which has a price), eWebsite automatically adds, deletes or updates the product listings on the Secure Order Form. Will
the Secure Order Form calculate VAT and shipping costs?
Infact you can have upto five shipping options and prices! How
do you address the security problems on the Internet?
The UK Ecommerce Centre addresses this by:
What
will be our eWebsite address?
We
suggest you use your company name, but keep it short and simple e.g. Pearl
Technology Ltd used:
You
could have your own domain e.g.
Can
we have our own domain name?
This is subject to availability and an additional charge. Does
eWebsite use META tags?
We have also designed eWebsite so that, it has the functionality for you to use and change META tags, keywords and descriptions whenever you like. How
will our customers find our eWebsite pages?
This means that when potential customers are looking for a service/product, the search engines point them directly to your service/product listing page! When customers are interested in buying your service/product or receiving more information about it, all they have to do is click a button to e-mail you or place an order. How
do we submit our eWebsite to the search engines?
We will also provide an online form, which will enable you to submit your eWebsite to the "Top 10" search engines at NO extra charge - it's part of the service we provide! How
can we make sure that customers find our eWebsite?
However, search engines should NOT be your major concern, we would strongly recommend that you take the following three basic steps to promote your eWebsite:
How
will The UK Ecommerce Centre promote our eWebsite?
Most importantly,
YOUR
eWebsite
will be listed on
This should increase your traffic dramatically at NO extra cost to you - it's part of the service we provide! YOU will also benefit from ALL the advertising and promotion done by our other eWebsites customers!!! So YOU will benefit from not only your own advertising, but from everyone elses as well!! Can
we see a LIVE demo of eWebsite first?
The administration menu is the same as YOUR eWebsite will have, we have however, disabled certain functions to prevent the demo eWebsite from being damaged. Please feel free to try out any of the menu options. Don't worry, you can make any changes you like - you won't damage the site! Remember, someone else may have taken the Administration Tour before you, so don't be surprised if the website has been altered! PLEASE CONTACT US, if you find that it contains any racially offensive or pornographic material !!! - Thank You! How
much will our eWebsite cost us?
Please visit the Special Offers! page for more information. Compare this with the cost of advertising 24 hours a day, 7 days a week with other forms of advertising and we know you will agree it is excellent value... How
much will eWebsite upgrades cost us?
We will even install the eWebsite upgrades for you at NO extra charge - it's part of the service we provide! Are
there any extra or hidden costs?
Our low prices include:
How
do we order our eWebsite?
When
happens after we order our eWebsite?
Then we send you an email to let you know that your eWebsite is ready for you to customise as you wish. If however, you have chosen our customisation service, we notify you once your eWebsite has been customised, been submitted to the top search engines and is ready to take orders from your customers! How
soon can we get our eWebsite?
Within 72 hours, if you decide that you want US to customise your website for you - once we have agreed the design and content with you. Please visit the Special Offers! page for our Consultancy Pricing. What
customisation will you do for us?
What
if we need help or support for our eWebsite?
The eWebsite software was specifically designed to enable, anyone without computer programming or Internet knowledge to make changes to their website. Your eWebsite comes with an online, fully interactive User Guide. This is a fully illustrated, step by step guide covering all the main features and explaining exactly how to customise your eWebsite. However, The
UK Ecommerce Centre also provides full e-mail
support 24 hours
a day,
7 days
a week, at
What
other services can you provide for our eWebsite?
Please Contact Us for with your requirements, we will be more than happy to offer you a quote for the extra work you require on your eWebsite. Can
you provide administration services for our eWebsite?
Please Contact Us for with your requirements, so that we can offer you a revised pricing for your eWebsite package. What
are the limitations of eWebsite?
The simplified operation built into our eWebsites to make them easy to run, depends on a fairly uncomplicated database. While it is theoretically possible to manage huge inventories, it would result in a very slow response time - NOT something which is going to impress your potential customers... What
if we still have more questions about eWebsite?
You'll be in good company . . . . "It took less than 25 minutes to get our business on the Internet. And we didn't need any computer experts to do it." "Painless and professional. Now customers can find our listings on the Internet, and we have full control over our website updates." "We did it! Now you can too!"
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